At Ultimate Finance, we take a unique and personal approach to funding and we pride ourselves in providing access to the funding businesses need whilst prioritising long-term relationships that keep them moving even further. Through our relationship-driven approach we match our Working Capital Finance clients with a dedicated Relationship Manager, a highly efficient expert geographically based close to them so that we can provide them with tailored support in ways that work for them including through visits at their trading location(s), and make sure that their facility meets their business needs today and tomorrow. And our clients appreciate our approach from the start of their engagement with us, and it is what makes us stand out from the competition, and why they have awarded us the industry-leading score of 4.9 out of 5 on Trustpilot!
Today we shine the spotlight on our Relationship Management teams across the country, the very people who directly support our clients with the Working Capital Finance expertise that has helped thousands of businesses keep moving and meet their ambitions for more than 20 years.
Relationship Managers
Simon, South
With 28 years of experience within the Invoice Finance industry, Simon has been providing excellent Relationship Management for the past 25 years. Having worked for both independent funders and several large banks over the years, Simon joined Ultimate Finance in 2024 and is delighted with the company’s positive, supportive & approachable attitude towards its staff and its customers.
For Simon, nothing beats being able to visit his clients’ premises to get what he calls ‘the factory tour’ as there is no better way to get to know that individual business and its people.
Based on his experience in the sector, Simon would always advise a client to build an open and honest rapport with their Invoice Finance relationship manager through regular contact & visits. Recent years highlighted there will be ups and downs and it is essential both parties are comfortable with each other to ensure a business can keep moving.
Simon enjoys downtime with a long walk but only after a really good quality coffee.
Michelle, North
Michelle joined Ultimate Finance nine years ago already and has built an impressive career in the financial services industry with 31 years of experience behind her. Having specialised in Invoice Finance 17 years ago, she enjoys building relationships with the clients she supports and loves to see a facility grow alongside a business.
When she’s not helping businesses reach their maximum potential, she can be found pushing her own limits by lifting weights and attending regular boxing classes.
Ben, South
Ben joined Ultimate Finance as a member of our Credit Control team eight years ago and developed his experience within a few of our Working Capital Finance teams to become the passionate Relationship Manager he is today.
When he isn’t thriving on delivering tailored funding solutions to address a business’ unique cashflow needs, he can be found relaxing by playing football and video games or spending quality time with his partner and two young children. And if you happen to be a fan of Carry Grant, you may be lucky to see him wearing one of the suits made by none other than Ben’s grandfather next time you watch him on screen!
Rachel, Construction Finance – Nationwide
Rachel joined our Construction Finance team back in 2015 and became a Relationship Manager soon after. As part of her role, she enjoys having the ability to make a real difference for our clients and their businesses. Because no two businesses are the same, it is important that we tailor our approach to servicing them, and so she appreciates being able to meet with her clients in several ways, be it virtually or face to face, or even at one of the social events we regularly organise.
If you think you’ve seen Rachel somewhere before you may very well be onto something! As a child she appeared on television performing gymnastic and even auditioned for Stars in your Eyes Kids and won a local modelling competition!
Debbie, Midlands
Debbie joined us earlier this year and has already made a great impact with our clients. Bringing with her 26 years of experience as an Invoice Finance Relationship Manager and a real passion for helping businesses keep moving. The best thing about Invoice Finance for her? It is that it eases the cashflow needs and provides breathing space to pay suppliers and staff without needing to wait for invoices to be repaid as funds are accessible within as little as 24 hours.
In her free time Debbie likes to travel and isn’t known for having the best luck with the weather – she was once in Venice during the worst floods in a hundred years and had to carry her luggage high in the air to keep it as dry as possible on the way to the hotel! Despite a chaotic arrival, once the waters receded the trip was a great success!
Gavin, Scotland
Gavin joined Ultimate Finance in January 2025 and brings with him 16 years of experience in the Invoice Finance industry. Before joining Ultimate Finance, Gavin worked as a Relationship Manager at Aldermore Bank and as an Assistant Relationship Manager at RBS Invoice Finance. In these roles, he managed facilities ranging from £25k to £9m, helping clients from various industries fund their businesses worldwide. Gavin loves meeting clients and getting to know them and their businesses on a personal level.
A fun fact about Gavin: he’s one of the 708 million lefties in the world, but he still plays most sports right-handed!
Jane, North
With 26 years of experience within the Invoice Finance industry, Jane has been providing excellent Relationship Management for the past 18 years, seven of which with Ultimate Finance. For her, nothing beats the feeling of seeing a client ready to go it alone after having benefited from our support as it shows that we have served our purpose and succeeded in helping the business meet its ambitions.
Based on her experience in the sector, Jane’s top tip would be to always consider a lender’s reputation and service expectations as cheaper rates do not necessarily translate into a better facility.
Finally, should you ever find yourself wondering if you could have some of Jane’s Haribo sweets, the answer will always be a resounding no – they are just too good for her to part with a single piece!
Lesley, South
Having joined the Invoice Finance industry in 1994, Lesley became an Ultimate Finance Relationship Manager seven years ago now. Through the years she has seen the positive attitudes to Invoice Finance grow and is proud to see that it is now considered a key strategic tool by many more businesses.
Her top tip is to make sure you mention any new opportunities or challenges in your way on your next catch up with your Relationship Manager – Ultimate Finance offers a range of solutions such as Asset Finance and Bridging Loans which can be used to support you further.
As well as a Relationship Manager, Lesley is also one of our Mental Health First Aiders, a first port of call for other employees to seek assistance with their mental health. When she’s not at work, she enjoys travelling, picking up after her teenage daughter and taking long walks with Woody, her black Labrador.
Dawn, Construction Finance – nationwide
Dawn will be celebrating her first Ultimate Finance anniversary in February 2024 and has been working in the Invoice Finance industry for 15 years, having held various operational roles in Credit Control and Recoveries before moving into Relationship Management.
The best part of being a Relationship Manager for Dawn is to be able to build strong and meaningful relationships with our clients, something that she truly enjoys.
In her downtime, she likes to travel, cook and spend time with her husband and two sons and friends.
Eve, South
Eve is also about to celebrate her first year at Ultimate Finance having joined us in January 2023. Alongside her industry experience, she has been able to build meaningful relationships with new clients and help them on their way to success.
Balancing a busy work life with two young daughters and an energetic Border Collie, Snoop, at home, Eve still manages to carve some time to enjoy a bit of cooking, quality time with her friends and having a good laugh – all three at the same time making for an ideal scenario!
Daniel, Midlands and South
Starting as a credit controller 15 years ago, Dan found a passion for the Invoice Finance industry that led him to joining Ultimate Finance in 2023. The best part of his job is being on the road to meet new and existing clients on their premises so that he can understand their business better and support them in more effective ways by adapting his support to their unique requirements.
A huge fan of music, Dan has a taste for fame this year having donned his finest denim and leather to appear as an extra in a Swedish rock band’s music video which has already been seen over two million times on YouTube!
Louis, Construction Finance – nationwide
Louis will be celebrating five years at Ultimate Finance in April 2024. After joining us as an Assistant Relationship Manager, he now specialises as a Relationship Manager to our Construction Finance clients where he’s been able to support businesses in the industry with service and funding that is tailored to them.
As well as regularly meet clients at their place of business, Louis enjoys building relationships with our clients by also organising social events that facilitate getting to know each other better from a day at races together, dinner out and taking in a comedy show to a friendly competitive sporting day. And Louis knows a thing or two about friendly competition: he single-handedly ran a local 11aside team on Sundays for three years in a row!
Helen, North
Helen joined Ultimate Finance in December 2018 and has a total of 27 years’ experience in the Invoice Finance Industry during which she’s held various roles. A lover of all things numerical, she turned her passion for playing banker in Monopoly into reality as she now gets to help our clients manage their cashflow on a daily basis as part of her role. A great listener and a firm decision maker, she enjoys being able to help clients resolve issues and grab new opportunities by thinking creatively and strategically about funding.
And it’s not just at work that she gets to make big decisions – Helen recently had her first tattoo at age 51, although it may also very well be her last one!
Ria, South
Ria joined Ultimate Finance in our Credit Control team over 11 years ago and has since made the most of her passion for delivering exceptional service and building strong relationships with businesses by becoming one of our Relationship Managers.
For her, the most rewarding part of the role is to be able to make a direct positive impact on our clients’ businesses and being an integral part of their growth and success.
Matthew, South
Boasting an impressive career spanning over 30 years , Matthew recently celebrated his fifth year at Ultimate Finance, where he enjoys the creative opportunities that asset-based lending offers when it comes to finding solutions to businesses’ working capital requirements. An avid supporter of Invoice Finance, Matthew believes that there are plenty more companies out there that could benefit from the tried and tested funding solution.
A keen tennis player – he might even say an over enthusiastic one at times – Matthew can be found playing it at least two to three times a week to keep a healthy body and healthy mind.
Assistant Relationship Managers
Jack
Jack has worked in the Invoice Finance industry for over 5 years, and has previously worked in various roles at the RBS Group. Jack values getting to interact with people as part of his role as an Assistant Relationship Manager, whether it is supporting our clients or working as part of one team with his colleague.
Jack grew up in four different counties, and whilst living on the Isle of Wight, he played Ice Hockey with the Wightlink Raiders youth teams for 3 years, culminating in playing with the Under 16s when he was only 12.
Keiran
Keiran has worked in the Invoice Finance industry for a couple of years now, joining Ultimate Finance as an Assistant Relationship Manager in August 2023. Initially part of the Construction team, he now operates in a hybrid role across both Construction and Invoice Finance.
Keiran appreciates the wide variety of tasks in his role, which makes for diverse and engaging workdays. He is surrounded by a supportive team, who is always ready to assist when he encounters a new challenge. Additionally, Keiran finds it rewarding to work with our clients and loves to see their positive feedback on Trustpilot.
A couple of interesting facts about Keiran are that he has played football in the FA Cup and has travelled to the USA over 20 times.
Terri
Terri is entering her third year as a Construction Assistant Relationship Manager. This is her first role in the Invoice Finance industry, having previously worked in hospitality where she learnt a lot about providing excellent service to customers.
Terri enjoys her role and has found that both our clients and colleagues have been very supportive of her development.
In her personal time, Terri loves cooking and experimenting with new recipes, although she also enjoys ordering food when time and energy are limited. She is a self-confessed sugar addict and is known for bringing snacks to the team, which are always well received.
Holly
After finishing school, Holly began her career at the Bank of Ireland in the Mortgage Services department. She enjoyed being on the phone and talking to people, so when she was made redundant just over three and a half years ago, she joined the Credit Control team at Ultimate Finance. She built her Invoice Finance knowledge within this team for a few years before taking on a new challenge as an Assistant Relationship Manager role. Her favourite part of the role is working closely with clients and building strong working relationships. Every day is different, and she appreciates working with such a helpful, friendly, and fun team.
A fun fact about Holly is that she and her twin sister were born on the 4th day of the 4th month, at 4 minutes past 4. They turned 4 on 04/04/04 at 4:04 am and even made it into the local newspaper!
Hannah
Hannah has been with Ultimate Finance for just over 5 years, initially starting in the Credit Control team before transitioning to the role of Assistant Relationship Manager, and now boasts 11 years of experience in the finance industry.
She appreciates the variety and dynamic nature of her role, which keeps her engaged and on her toes every day. She also values working with a supportive and excellent team.
In her spare time, Hannah enjoys reading a good book, going for long walks, and has recently taken up running.
James
James has nearly 12 years of experience in the industry, and his proficiency in languages was a key factor in joining our team, as the role required daily communication with French and Spanish debtors.
As an Assistant Relationship Manager, James finds the dynamic nature of the job to be the most rewarding aspect. Each day presents new challenges and queries, necessitating quick thinking and adaptability.
An interesting anecdote about James is that his first interaction with his future wife was during a phone conversation in French. Six months into his tenure, he was tasked with assessing her French language skills over the phone during her job interview. Little did he know that they would marry six years later.
Jackie
Jackie has been part of Ultimate Finance for an impressive 20 years, following a decade-long tenure at another business lender.
Jackie excels in client communication, finding it to be the most rewarding aspect of her role as an Assistant Relationship Manager. Her clients come from a diverse range of industries, and she also looks after Trade Finance clients, which, although it adds to her busy schedule, is highly engaging.
Jackie’s ideal days are sunny summer afternoons spent in one of Bristol’s many tap rooms, enjoying a refreshing G&T in the sun.
Rachel
Rachel has been with Ultimate for seven years, with six years of experience in the Construction industry. Prior to these roles, she gained further experience in finance as an Accounts Assistant.
As an Assistant Relationship Manager, Rachel finds the variety and unpredictability of her job to be the most engaging aspects. Working with a diverse range of clients and facing different challenges each day keeps the role interesting.
A unique fact about Rachel is that she has glass embedded in her head, arm, and hand from a car accident she experienced at the age of 18.
Katie
Katie has dedicated 14 and a half years of her career to Invoice Finance, all as part of the Ultimate Finance team and her extensive experience in the field has made her an asset to the business. Katie particularly enjoys interacting with Construction Finance clients and assisting them with reconciliation issues, which she finds to be the most rewarding part of her job.
A fun fact about Katie is that she loves going on holidays, especially cruises and traveling around the USA. Additionally, she has two bulldogs that she considers her babies.
Kaci
Kaci has now officially completed one year at Ultimate Finance, marking her first experience in the Invoice Finance sector. She finds the variety of tasks and the supportive team environment to be the most rewarding aspects of her role as an Assistant Relationship Manager, as every day brings new challenges and opportunities.
A fun fact about Kaci is that she once had pet African land snails named Gavin and Brian.
Dylan
Dylan has been with Ultimate Finance for just over a year after having completed his studies in Chemistry at Cardiff University. Dylan appreciates the learning curve, the variety in day-to-day tasks, and the supportive colleagues he works with.
A fun fact about Dylan is that he once had a thrilling encounter with a hippo while in a mokoro on the Okavango Delta in Botswana.
Ahmed
Ahmed has nearly two years of experience in invoice financing, having started as a Credit Controller and recently transitioning into the role of Assistant Relationship Manager. His journey in this field began at Ultimate Finance, marking his first corporate 9-to-5 role after graduating from Cardiff University with a degree in Accounting and Finance.
Before diving into the finance world, Ahmed gathered a wealth of experience in various roles, including a dot-com personal shopper at Tesco, a medicine courier driver for Rico Logistics, and a personal trainer. These roles have equipped him with a unique skill set and a versatile approach to problem-solving.
What Ahmed loves most about his current role is the chance to build strong, long-lasting relationships with clients. He is passionate about working collaboratively to tackle challenges and firmly believes that adversity can be a powerful tool for fostering trust and strengthening partnerships.
And here’s a fun fact about Ahmed: He speaks three languages fluently – English, Urdu, and Pashto!
At Ultimate Finance we strongly believe that it is through a combination of tailored funding and truly excellent service that we can best serve our purpose and help businesses succeed day after day, which is why we ensure that our Relationship Managers all share our passion for keeping business moving and remain dedicated to our clients.
Could your business benefit from the five-star rated support from our? Get in touch with us to find out more about how a Working Capital Finance solution can help your business meet its ambitions.
