Relationship-led support helps Recruitment business double yearly turnover

New contracts can sometimes bring longer payment terms, which can create cashflow gaps just as workload and payroll commitments increase. For Flanagan Labour Hire LTD – a business specialising in the supply of freelance contractors to the civil engineering and utility industries since 2020 – waiting longer for client payments risked slowing momentum at a critical time. Having paused their facility during a quieter period, they now needed flexible funding back in place at speed to match a rising order book, support weekly contractor payments, and avoid tying up cash in receivables.

Director Gavin Higgins explains, “We had acquired some new contracts that required financing over longer payment terms than we usually offer, which would have caused unwelcomed cashflow issues due to the increased length of time for us to receive payment”.

The right funding at the right time

He continues, “I had an Invoice Finance facility with Ultimate Finance from 2022 to 2024 and had always had an excellent relationship with my account manager Ben Hunter. However, due to a downturn in business, I no longer needed the facility and was able to rely on cashflow alone”.

Fast-forward a year, and exciting new contracts led Gavin to reassess his cashflow strategy. He says, “When requirements changed and I suddenly needed a new facility quickly to secure the new contracts, I contacted Ultimate Finance in the first instance. Just like they’d done before, the team was simply brilliant and tailored a new facility in days, not weeks”.

More than just funding: providing the right support

Gavin recalls, “The facility and the support they provide alongside largely took away the stress of funding a growth in turnover. I was pleased to be partnered with the same people I had dealt with three years ago: Alastair Logan and Karen Baker were first class in getting things set up again; Ben is managing my account again and delivers exceptional customer service, with any queries answered swiftly. He is always helpful, friendly & professional”.

Ben adds, “As Relationship Managers, our role is to ensure our clients have the tools and support they need to maximise use of their funding facility to meet their ambitions, and it is always a great pleasure to see a client come back to us when new opportunities arise. I’m proud of the trust Gavin has placed in our team, and to play a part in Flanagan Labour Hire LTD’s success”.

Delivered today, built for tomorrow

Gavin continues, “I returned to Ultimate Finance based on the fantastic customer experience I had previously and had wondered if the excellent service levels may have dropped – as can often happen with successful businesses – however I needn’t have worried as the service remains outstanding and really is best in class”. With the new facility in place and the new contracts secured, the future looks promising for Gavin and his team. He concludes, “Our business will have more than doubled its turnover in this financial year and Ultimate Finance has been integral in assisting with that growth, I am looking forward to continued success with the help of their funding and supportive team. Into 2026 and beyond”.